Terms of Service

1. Acceptance of Terms

By accessing and using the GuardOps software, platform, and related services, you accept and agree to be bound by the terms and provision of this agreement. Use of the GuardOps service implies full acceptance of these terms. If you do not agree to abide by the above, please do not use this service.

2. Enterprise Software and Subscriptions

GuardOps operates as a Software as a Service (SaaS). We grant you a non-transferable, non-exclusive license to use the application in accordance with the billing plan selected. You are responsible for maintaining the confidentiality of your account credentials and tracking hardware/software compliance per our requirements.

• Fees are billed according to your chosen tier (Starter, Professional, Enterprise).
• You may cancel or downgrade your plan at any time subject to the effective date being the end of the current billing cycle.
• We may suspend or terminate accounts that fail to pay outstanding invoices.

3. GPS Tracking and Location Data

GuardOps utilizes location-tracking features to assist administrators in personnel management and incident verification. You agree that as a security company administrator, you have secured the appropriate waivers, consents, or employment agreements with your workforce authorizing GuardOps to collect real-time geo-location information during their scheduled shifts. GuardOps accepts no liability for misuse of this tracking functionality.

4. User Content and Conduct

Users may upload data, reports, and photographs (such as Incident Reports and Daily Activity Reports). You retain rights to any data you upload. By uploading it, you grant GuardOps a license to store and display that data strictly for the purposes of delivering the service. You agree not to upload materials that are unlawful, abusive, or infringe upon another party's intellectual property.

5. Limitation of Liability

In no event shall GuardOps, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content.

6. Modifications

We reserve the right to modify or replace these Terms at any time. We will provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.